Nailing Difficult Workplace Conversations

Do your managers keep putting off important conversations at work because they don’t know how to handle them? Is work being affected because of simmering tensions and differences of opinions between your employees? Then they need training to nail difficult conversations at work!

Irrespective of our job profile and the seniority level in the organization each one of us has to face difficult conversations at work. Whether it’s to reject a customer’s request, getting juniors to do a better job, talking about poor performance or discussing client’s expectations. Such conversations are always challenging, but with the right approach, one can navigate across them in an amicable manner.

At Nehemiah Performance, we know how important these conversations are to the success of an organization. Critical conversations, if done right, have the power to completely change relationships. It can either make or break your rapport with a client or bring teammates closer.

When managers are trained to be better at crucial conversations, they don’t wait around for someone else to speak up. Keeping the best interests of the organization in mind, they take charge and speak up assertively and skillfully every time a problem crops up. The ability to avoid conflicts and get the message across with sensitivity is a critical business skill that every leader should have. This ensures a workplace culture that’s based on mutual respect and trust and also opens doorways to better teamwork and performance.

This is what our ambitious difficult conversations training program aspires to achieve for your company. Here’s a 360-degree view of the benefits of signing up for this program:

Better Persuasion Skills

It trains employees to keep their emotions in check while discussing critical topics and equips them with techniques that will make them more persuasive—a critical skill to facilitate faster group decision making.

Improved Performance Management

We provide one-on-one difficult conversations training sessions to managers and top executives so that they are able to address productivity issues, conflicts within the team, and maintain a positive rapport—all of which play an integral role in the growth of your business.

Healthy Workplace Culture

A company that encourages healthy and supportive professional relationships paves the way for high-performance teams that thrive and come up with the best ideas even when emotions and opinions vary.

Want to help your employees become better at conversations through our training programs? Get in touch with us today.